Patient Care Representative

Company: Sentara Health
Location: Broadway
Posted on: March 23, 2025

Job Description:

City/State
Broadway, VA

Overview

Work Shift
First (Days) (United States of America)

Sentara Medical Group (SMG) is now hiring a Full-Time Patient Care Representative in Broadway, VA!

Hours: Monday-Friday, Dayshift. 40 hours a week.

Location:

Timber Way Health Center

13892 Timber Way

Broadway, VA 22815

As a Patient Care Representative with Sentara, you will be responsible for the registration process of new and current patients at the site.

Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Qualifications:

• Required to have a High School Diploma.
• Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.
• Knowledge of medical terminology
• Some experience of office front desk in a medical setting preferred.
  
  Benefits:
  
  Sentara Health offers employees comprehensive health & welfare and retirement benefits (401(k)/403(b) with employer match) designed with you and your family's well-being in mind. You have a variety of options for medical, dental and vision insurance, life insurance, disability, educational assistance, student loan repayment and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time, and paid parental leave. Colleagues have the opportunity to earn an annual discretionary bonus if the established system and employee eligibility criteria are met.
  
  For information about our employee benefits, please visit: Benefits - Sentara (sentaracareers.com)
  
  Keywords: Talroo-Allied Health, Monster, Patient Care Representative, Medical Office, Medical Front Desk
  
  Job Summary
  
  Responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.
  
  Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.
  
  Qualifications:
  
  HS - High School Grad or Equivalent (Required)
  
  Skills
  
  Communication, Service Orientation, Typing Speed 30+ WPM
  
  Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
  
  Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.
  
  In support of our mission "to improve health every day," this is a tobacco-free environment. Associated topics: acute, clinical assistant, delivery, doula, elderly, labor, maternity, nursing assistant, pcs, ward

Keywords: Sentara Health, Harrisonburg , Patient Care Representative, Other , Broadway, Virginia