Community Leasing Associate - Affordable
Company: Fairfield Residential
Location: Fredericksburg
Posted on: October 18, 2024
Job Description:
$1,000 First-Year Bonus*Community Leasing Associate -
AffordableOUR COMPANY:At Fairfield, we are proud to be a leader in
the multifamily housing industry. We are passionate about creating
exceptional and luxurious apartment living. Among the most
experienced multifamily companies, Fairfield has developed and
acquired over 1000 communities since 1985. We are an award-winning
company that proudly employs over 1,400 associates who are
dedicated to serving our customers at our apartment communities
located in over 30 markets nationwide.Being a part of Fairfield
means more than a rewarding career with personal growth. It's a
partnership for the long term, working alongside colleagues in an
open-dialogue environment that encourages growth and the sharing of
ideas. We know that our associates are a key ingredient to our
success, and we're proud to reflect that in our culture.ABOUT THIS
ASSOCIATE:At Fairfield, we build communities. Our Leasing
Associates are mega-talented and passionate salespeople who embody
our core values. From discovering the prospect's needs through
matching them with their perfect apartment, our Leasing Associates
create better living for better lives.Our team is searching for a
dynamic, top performing salesperson with positive energy, an
entrepreneurial spirit, and superior sales and customer service
experience. This person is an individual contributor who is driven
to close the deal and stays levelheaded amidst prioritizing
competing agendas.Mostly importantly, a Leasing Associate often
serves as a prospective resident's first impression of the
Fairfield brand. They therefore take pride in their professionalism
and speak passionately about our properties. Their successful
communication is the reason why residents choose to join our
communities.There is plenty of room for growth in this exciting
role on the Fairfield Property Management Team. This position
reports to the Community Manager and successful associates may be
promoted to Assistant Community Manager.WHAT YOU CAN EXPECT TO DO
IN THIS ROLE:CUSTOMER SERVICE & SALES
- Be the first point of contact with prospective residents,
current residents, vendors and Fairfield associates.
- Drive the lease closing process by highlighting the quality of
the community and the amenities available at the property to
prospective residents.
- Determine the customer's needs, resolve and/or escalate to a
higher level as permitted.
- Use your customer friendly personality as well as your ability
to diffuse/resolve difficult situations while nurturing
relationships.
- Deliver unmatched service to residents to exceed their
expectations, while maintaining resident retention.
- Meet sales goals, leasing ratios and maintain milestones in
customer service and resident satisfaction, throughout the sales
process.OPERATIONS
- Manage various tasks such as lease files, maintaining updated
necessary paperwork and computer systems.
- Verifies application information, gathers, and follows up on
all verification of income, as required for LIHTC and/or HUD
programs. Forwards to property manager for final approval.
- Use Yardi accounting software manage the leasing
process.MARKETING
- Complete marketing/advertising tasks including updating social
media sites.
- Maintain knowledge about local market conditions; shop local
competition.WHAT YOU'LL NEED DAY ONE:
- Minimum of one year experience in a customer service, sales, or
retail position required
- Knowledge of Low Income Housing Tax Credit (LIHTC)
preferred
- Strong math skills required
- Strong typing and computer skills with intermediate knowledge
of Microsoft Outlook, Word and Excel required
- Professional verbal and written communication skills
required
- Experience or knowledge in leasing or real estate a plus.
- Ability to close a sale is highly preferred
- Knowledge of tax credit, fair housing, and trade practices a
plus.
- Experience using Yardi or other related property management
accounting software a plus.
- High school diploma or equivalent required.
- Valid driver's license may be required.
- Ability to work a flexible schedule to include weekends,
evenings, and some holidays.*The First-Year Bonus, less usual
deductions, will be divided into two equal payments: the first
payment following the completion of 90 days of employment, and the
second payment following the completion of 1 year of
employment.#LI-NICOLE#IN-NICOLEEstimated Rate of Pay:$16.56 -
$21.53This position is non-exempt; the range above reflects hourly
rates.The pay range displayed for this position is determined by
skills and experience required, location and job complexity*.
Potential job offers may vary based on the skills, education, and
experience an individual candidate holds. This range reflects base
rate only, and does not include allowances, perks, commissions or
bonuses applicable to this position (if any). In addition to base
salary, Fairfield offers all full time associates the following,
upon meeting eligibility requirements:
- Paid time off, paid holidays and sick days, paid time off for
volunteering activities (optional)
- Matched 401(k)
- Medical, dental & vision insurance
- Flexible spending account
- Life insurance* Pay range is a calculation based on a midpoint
price. Fairfield complies with all wage and hour laws, including
minimum wage and salary exempt requirements.
Keywords: Fairfield Residential, Harrisonburg , Community Leasing Associate - Affordable, Other , Fredericksburg, Virginia
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