Field Sales Coordinator
Company: Sysco
Location: Harrisonburg
Posted on: May 3, 2024
Job Description:
Company: US0007 Sysco Virginia, LLCZip Code:22801Minimum Level
of Education:High School or EquivalentMinimum Years of Experience:2
YearsEmployment Type:Full TimeTravel Percentage: 0COMPENSATION
INFORMATION:The pay range provided is not indicative of Sysco's
actual pay range but is merely algorithmic and provided for
generalized comparison. Factors that may be used to determine rate
of pay include specific skills, work location, work experience and
other individualized factorsJOB SUMMARYThe Field Sales Coordinator
will support local District Sales Managers and Sales Associate by
focusing on customer needs through processes such as validating
orders, researching problems and processing customer requests. This
will include, but not limited to, placing outbound sales calls to
customers, responding to customer issues and
collaborating/communicating with assigned outside sales associate
group(s) during servicing customers.RESPONSIBILITIES
- Support Customer Engagement efforts by enabling the sales
organization to provide Sysco customers with expanded service
channel options
- Support the performance of Marketing Associates to deliver
planned results by becoming an integral team member to enhance the
customer experience
- Conduct research and resolve issues associated with customer
deliveries, special orders, disputes, etc. and is authorized to
request credit on damaged, returned or pricing issues.
- Fully Utilize Salesforce.com (Sysco 360) by capturing all
customer interaction, communicating to MAs (marketing associate),
and researching customer opportunities.
- Answer customers' questions about products, prices,
availability, and product use.
- Provide product information and practical training to customer
personnel.
- Provide customers with invoicing and account receivable
information.
- May periodically perform research of product discounts, product
services information, special offers and/or company
promotions.
- Support and assist customers and MAs in the use of Sysco
ecommerce channels
- Assists in coordinating new business openings, added locations,
and customer specials with merchandising, warehouse, credit, and
transportation.
- Assists Marketing Associates with monitoring special or
deviated pricing and ensures that it is working and entered into
the pricing system correctly.
- Helps update all special pricing one month before the
expiration date to ensure proper pricing activities.
- Assists the Marketing Associates in reviewing the margin or
mark-up on every item, for each account, to ensure that Sysco is
charging the customer the correct amount of mark-up over cost, as
outlined by pricing objectives.
- Reviews daily out-of-stocks and contacts Marketing Associates
with unresolved issues.
- Answers phones, routes calls, takes messages and schedules
appointments to ensure that proper and timely action is taken on
the caller's needs and may refer callers to other departments or
staff.
- Compiles and types numeric data into tables or reporting
formats every week to ensure that accurate and precise information
is provided to users.
- Types, from rough drafts and composes, a variety of letters,
documents, and reports which require accuracy, precision and the
ability to deal with confidential information.
- Makes appropriate changes or corrections in grammar,
punctuation, and spelling continuously to increase the
effectiveness of department correspondence.
- Researches and formulates weekly sales and brand ranking
reports to provide current information to the staff and sales team
for planning activities.
- Manage deliveries to the routing schedule published by the
transportation department; troubleshoot any problems that occur
during the order process (forexample,out of stock items, special
order items, low inventory, etc.).
- Participate in company functions, promotions, customer visits,
and customer events.
- Attend and participate in general sales and district
meetings.
- Participate in ongoing training sessions and assist with the
training of new employees as requested.
- Review and analyze daily and weekly reports such asspecial
orderrequests, customer bid files, and sales/gross profit margin
data.
- Perform administrative duties, such as preparing sales budgets
and reports, maintaining sales records, processing credits, and
pick-up requests, preparing sales quotes and menu suggestions, and
filing reports.QUALIFICATIONSEducation
- High School education or GED required.
- Bachelor's degree in a related field (e.g. business
administration) or equivalent educational level
preferred.Experience
- 1-year experience working in a business environment or an
Associate degree instead of working experience
- 1+ years of experience utilizing sales tools and
techniques
- 2+ years prior to Telemarketing or Sales/Customer Service
experience.
- Working knowledge of Sysco product categories sold to drive the
penetration of existing accounts.Professional Skills
- Ability to plan and organize your work activities; analyze and
disseminate numerical data; manage work time efficiently; follow
procedures and policies; perform basic mathematical calculations;
identify and solve problems; maintain a file system to include
alphabetical, numerical, and chronological filing activities.
- Possess excellent interpersonal, communication, business
writing, grammar, and verbal communication skills.
- Ability to manage the pressures and stress associated with a
deadline-oriented atmosphere and customer service issues.
- Ability to effectively communicate telephonically.
- Ability to influence and seen as a team player. Strong
interpersonal skills.
- Basic to intermediate skills in performing math calculations
(addition, subtraction, division, and multiplication).
- Ability to effectively present information and respond to
questions in a one-on-one conversation
- Basic Knowledge of Sysco products preferred.
- Demonstrated excellence in time management and attention to
detail.
- Must be able to effectively communicate clearly and
professionally, both verbally and in writing.
- Possess a strong work ethic and team player mentality
- Pleasant, helpful and service-orientedBENEFITS INFORMATION:For
information on Sysco's Benefits, please visit
https://SyscoBenefits.comOVERVIEW:Sysco is the global leader in
foodservice distribution. With over 71,000 colleagues and a fleet
of over 13,000 vehicles, Sysco operates approximately 333
distribution facilities worldwide and serves more than 700,000
customer locations.We offer our colleagues the opportunity to grow
personally and professionally, to contribute to the success of a
dynamic organization, and to serve others in a manner that exceeds
their expectations. We're looking for talented, hard-working
individuals to join our team. Come grow with us and let us show you
why Sysco is at the heart of food and service.AFFIRMATIVE ACTION
STATEMENT:Applicants must be currently authorized to work in the
United States.We are proud to be an Equal Opportunity and
Affirmative Action employer, and consider qualified applicants
without regard to race, color, creed, religion, ancestry, national
origin, sex, sexual orientation, gender identity, age, disability,
veteran status or any other protected factor under federal, state
or local law.This opportunityis available through Sysco
Corporation, its subsidiaries and affiliates.
Keywords: Sysco, Harrisonburg , Field Sales Coordinator, Sales , Harrisonburg, Virginia
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